Customer Service

On the Bryan Baker Music website all lesson-related issue are to be handled directly with Bryan Baker and the student. To submit your question or concern please fill out the form provided and your concern will be addressed promptly.

'Principles of Music' book orders are sold in digital format and downloadable via direct email links sent at the time of purchase. Physical book orders are shipped from the publisher in Phoenix, AZ. Our current order processing time is approximately 5-7 business days for in-stock merchandise. Business days are defined as Monday through Friday and exclude U.S. Holidays.

Orders with ship-to addresses within the U.S. will be shipped via UPS or USPS dependent on options available at the time of your order.

* Orders going to PO Boxes, Military, and APOs must be shipped with USPS.

* Orders with ship-to addresses to Alaska, Hawaii, and U.S. territories may incur additional time in transit.

Estimated delivery times vary depending on the service in your location but are typically anytime before end of day.

Bryan Baker Music shipping rates are calculated based on total weight and dimensions of the item or items ordered and the zip/postal code of where the order is being shipped.

Any international order placed on this Bryan Baker Music website will be sent to the customer via USPS Priority International. Please be advised we are unable to track your package after it leaves the U.S. border and some duties may apply depending on your country of origin. Please refer to your country's Customs Office for more information.

We want to ensure that your order is shipped to you as quickly as possible. If you would like to check the status of your order, please refer to 'My Account' at the top of this website.